PAC & GDX is a tower of strength at Sutton Point

Located in south-west London on the site of a former office block, Sutton Point is a cutting edge, mixed use development that features contemporary apartments surrounded by a diverse range of amenities. In order to provide residents with the highest level of security, access control technology from PAC & GDX has been installed in key areas of the complex.

Team building

Following a tender process, Harrow-based security systems and building technology integrator, Interphone Limited, was appointed to design, specify and install a fully-integrated security system. This included an optical fibre infrastructure, door entry, networked CCTV, an integrated reception system (IRS), and access control.

Albert Dwek, sales manager at Interphone, states, “We have enjoyed a strong and longstanding relationship with PAC & GDX. The partnership has resulted in the integration of PAC & GDX security technology into many buildings, most recently the installation of an access control system at the prestigious Sutton Point development. PAC & GDX’s team was always on hand to support Interphone from the bid stage through to completion, providing a high level of design and technical support. This impressive service delivery is underpinned by a quality product range that is extremely reliable and robust. This means our customers benefit from a cost efficient solution with minimal maintenance requirements.”

Support structure

The access control technology needed to integrate seamlessly with all other elements of the security system, so it was essential for Interphone to have highly responsive working relationships in place with its key technology partners.

“Installed in a diverse array of commercial and residential buildings, PAC & GDX’s products are developed in response to real customer needs, and the ever changing requirements and legislation affecting the access control and door entry sectors,’ explains Paul Scott, Regional Sales Manager for PAC & GDX. ‘After listening to the specific requirements outlined by the Interphone team, I had no hesitation in recommending the use of PAC & GDX’s SecureNet integrated security software solution, which is reliable, scalable and can be adapted to suit every access control installation.”

Easily configured to operate on a standalone PC or across a corporate network, SecureNet displays detailed real-time event information, including alarms, as they occur across a facility. At Sutton Point, it is configured to enable all management tasks related to the tenants and staff to be administered from a central computer, as and when required, ensuring the highest level of security around the site and added peace of mind.

Reporting back

PAC & GDX technology has been used to secure 73 non-residential doors across the site including hallways, communal areas and cycle stores. Also in-situ are PAC & GDX’s high frequency (HF) OPS™ MIFARE® DESFire® EV1 readers, which have been independently tested to meet Advanced Encryption Standard (AES) 128-bit compliance – a standard recognised as being ultra-secure. This further reduces the risk of token cloning through the use of unauthorised duplication machines.
The PAC & GDX system enables incidents to be dealt with quickly and as Paul Scott says, “Real time reporting ensures a high level of security for both the tenants and the staff. Administration is also more streamlined, as all management tasks can be administered from the central computer by the concierge team, as and when required. This provides the convenience of adding or removing tokens or changing time schedules on doors from an on-site location at the heart of where the requirements arise. Changing user access privileges, creating new users or deleting redundant tokens is straightforward and system administrators can easily control and enforce secure access.”
PAC & GDX will continue to work closely with Interphone to ensure the system is fully operational 24/7. Regular maintenance visits to the site, as well as the support of PAC & GDX’s technical engineers, will enable any potential issues to be quickly identified for swift resolution of any problems.

Success story

Interphone’s Sutton Point installation has been recognised by the UK Outstanding Security Performance Awards (OSPAs), and Dwek concludes, “Working closely with PAC & GDX for our Sutton Point project, we were able to benefit from their impressive knowledge and experience. From inception through to delivery, nothing was too much trouble. The sales team was on hand to attend site meetings and carry out presentations to the client, while the technical support team was always available during the installation, commissioning and handover.”